Publicado el 21 de agosto

ESC Scheduler

Callcenter · Guatemala Ciudad, Guatemala
1 Cantidad de Vacantes
Descripción

What You'll Do

Schedule and coordinate daily assignments for ESC Electricians across multiple U.S. markets
Manage calendars, appointments, and field schedules
Assign work based on location, availability, priority, and project needs
Monitor schedules throughout the day and adjust assignments when priorities change
Communicate schedule changes and job details directly with electricians and internal teams
Coordinate service calls, electrical repairs, troubleshooting visits, and other ESC field assignments
Confirm required project information is available before scheduling field work
Track appointment status and follow up on incomplete or rescheduled work
Identify scheduling conflicts and work quickly to resolve them
Maintain accurate scheduling records and update internal systems
Communicate delays, capacity concerns, and scheduling issues to leadership
Partner with Operations, Service, Project Management, and other teams to coordinate field support

What We're Looking For

Previous scheduling, dispatching, operations coordination, or administrative experience required
Experience supporting construction, electrical, home services, field operations, or solar teams preferred
Strong organizational and time-management skills
Ability to manage multiple schedules and changing priorities simultaneously
Strong problem-solving skills and ability to make quick adjustments
Excellent written and verbal English communication skills
Comfortable communicating directly with U.S.-based field employees and leadership
Strong attention to detail and follow-through
Proficiency with Microsoft Office, Google Workspace, and web-based scheduling or project management systems
Ability to work independently in a remote environment
Comfortable working hours aligned with U.S. operations

Preferred Experience

Scheduling or dispatching electricians, technicians, installers, or other field personnel
Residential solar industry experience
Experience supporting multiple geographic markets
Familiarity with CRM, dispatching, or workforce scheduling platforms

Tipo de Contrato: Contrato por tiempo indefinido
Educación requerida: Educación Técnico/Profesional
Vacantes: 1
Jornada: Tiempo Completo
Salario: $ 9,000.00
Localidad: Guatemala Ciudad
Activo desde: 21/08/2026
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