Customer service representative Full Time
- Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others? ideas and tries new things.
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions.
- Multi tasks to document while speaking with the consumer.
- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients? specific quality standards.
- Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly